Conversation Traffic Monitoring.
Track the flow of customer conversations across channels in real time. Identify peak hours, spot bottlenecks, and optimize team performance with data-backed insights.
CSAT Reporting
Measure customer satisfaction effortlessly. Get clear, actionable reports on how customers rate their experience so you can continuously improve support quality.
Easy Feedback Mechanism
Collect feedback without friction. Give customers a quick, effortless way to share their thoughts so you can act fast and keep your service experience sharp.
